How many times when you are online these days do you see negative comments or people? Attacks or just what seem to be either depressed lonely people or someone just looking for attention. Unfortunately they rarely get the kind of attention they crave and often seem to attract the worse kind of people. We live in a world where people seem to feel they can attack, abuse and violate people and the online space with crude, obscene and downright offensive comments. These people often sit behind a computer or mobile screen thinking they are free to do as they please. They act as though normal laws and common decency do not apply, but they are wrong.
Recently a professional footballer collapsed and almost died on the pitch. His name was Fabrice Muamba, a 23-year-old man. Most of the world was shocked and flooded the social networks with messages of hope, prayer and goodwill. Like most people my thoughts were immediately to his family and friends. Even the rival fans in the stadium stood and cheered his name as doctors and medical staff fought for his life on the pitch. It was later noted that his heart stopped for a considerable time but due to his fitness and the fact he has been playing football for over 40 minutes meant blood was still flowing to his vital organs. Fortunately Fabrice Muamba did survive and has started the long road to recovery which is wonderful news for him, his family, his friends and everyone who sent positive feelings his way. But some of the things that came out online were simply unforgivable.
One person was arrested and has been charged for racial abuse about the incident. Apparently the man was sending spurious messages on Twitter but people did not accept this. Not just football fans but everyone. There is a stop racism campaign in football across the world but unless society changes there is little help this problem will be left out of sporting venues. But for me the reason this was stopped, even if it is only one single person spouting vile negative comments, was that the flood of positivity overwhelmed the negative.
I deal with global brands online and digital strategies have to include attacks from unhappy customers, people who do not like what the brand stands for (Be it real or imaginary) and simple attacks for attacks sake. We always help the client face these issues head on and answer them all. For the most part an unhappy customer will offer some valuable learning’s about the customer interaction, which they have seen. Something you rarely used to see on a marketing report before. For the people who are attacking the brand you have a chance to educate them on the real story behind the brand. Some will work and some will not but for the most part people appreciate the time taken to address their point of view. As for the ‘haters’ well there is only so much you can do and if they do not get or allow you to put your point of view across then they probably never will, so you just have to move on.
When it comes to your own life understand that when you are positive you will attract a positive world. You do not have to believe in the law of attraction to know the days you woke up in a bad mood and stormed out the house unhappy rarely improved greatly for you. No matter what is happening in your life I always believe there is a positive slant to what is happening, even if you can’t see it straight away. I know personally that some of the most trying and difficult times of my life turned out to be the most important and inspirational moments that I could have ever dreamed of. I have faced death more than once, one case I was alone in a foreign country and knew no one, as I had just moved to Kuwait on business.
The positive energy that I felt from certain people, complete strangers at the time, was something that changed my complete outlook on the world. Guardian angels who spared time to just give a positive word or smile. I still see their faces now and trust me, I have a awful memory. When I came through that incident I embraced life with a different outlook, tried to be positive at every moment and ensure that by the time I do die the life that flashes before my eyes will be a film worth watching.
Try to be positive in your day ahead; you never know whose world you are going to change or save. The world needs you to be positive but more importantly YOU need you to be positive because when you live with a positive outlook on life and look for the positive in what is in front of you, no matter how difficult that may seem, your life will be very different and together we can make this word a better place.